Last updated 1 July 2026
We want you to love your stationery. If a set isn't right for your wedding, email us within 14 days of purchase and we'll refund you in full — no fuss.
These are digital downloads. Downloading or using the files does not remove your eligibility for our 14-day guarantee.
Email hello@vownook.com with your order number and a quick note about what went wrong. Approved refunds are issued through Stripe to your original payment method. Your bank or payment provider determines when the credit appears.
Any questions? We're here: hello@vownook.com.